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Terms of service

Last updated: 2026-07-26 · Version 0.2

1. Who we are and what these terms cover

These terms govern your use of the EventCrawler application and website (the "Service"). By creating an account or using the Service you agree to them. If you do not agree, do not use the Service.

[PLACEHOLDER — provider identity and address. A separate legal notice (Impressum, § 5 DDG) must be published before launch.]

2. What the Service is

EventCrawler is a "ground hopping" app. It shows live and upcoming events on a map (football, tennis, Formula 1, HYROX and concerts), lets you check in on site with GPS verification, awards experience points, Crawl Coins and achievements for attending, and lets you turn one photo per attended event into a personal collectible card. Users on a Pro subscription can additionally host invite-only private events.

Cards are personal keepsakes. They are a memento of an event you attended. They cannot currently be sold, traded, exchanged or otherwise transferred to another user, and they have no monetary value.

3. Eligibility

You must be at least 16 years old to create an account if you reside in the EU/EEA, or the age of digital consent in your country if that is higher. By creating an account you confirm you meet that threshold.

4. Your account

  • You are responsible for the accuracy of the information you provide and for keeping your password confidential.
  • Each account is personal — you may not share, sell, or transfer it.
  • We may suspend or terminate accounts that breach these terms, with notice where practical.

5. Acceptable use

You agree not to:

  • Spoof your location, falsify attendance, or otherwise manipulate check-ins, experience points, Crawl Coins or achievements.
  • Submit false event information through the user-submission flow.
  • Use the Service for harassment, hate speech, or any unlawful purpose.
  • Interfere with or attempt to access other users' accounts, data, or the underlying infrastructure.
  • Scrape or bulk-extract data from the Service beyond what your own account contains.

6. Photos, cards and image rights

This is the most important section in these terms. Please read it before you take a photo for a card.

6.1 You keep your copyright

You remain the author and owner of every photo you take. We claim no ownership of it.

6.2 The licence you grant us

So that we can technically operate the Service, you grant us a worldwide, non-exclusive, royalty-free licence — limited to operating, securing, moderating and displaying the Service — to store, reproduce, adapt and display your photo, specifically in order to:

  • generate your rendered card by compositing the photo into a card frame;
  • show the card to you, and to the other users the feature is designed to reach (for example the shared gallery of a private event you attended, your public profile showcase, or the activity feed of people you are friends with, in each case subject to your visibility settings); and
  • keep backups and carry out content moderation.

This licence does not permit us to use your photo for advertising, merchandising, or any purpose beyond running the Service, and it ends when the card is deleted, except for backup copies that expire on our normal backup cycle.

6.3 What you promise us about every photo

By uploading a photo you confirm that:

  • you took it yourself, and you hold all rights needed to grant the licence in 6.2;
  • every person who is recognisable in it, and who is not merely incidental (for example a face in a crowd), has agreed to appear in it and to it being shown in the Service;
  • it does not show a child unless you are that child's parent or legal guardian;
  • it does not infringe anyone's copyright, trademark, personality rights or right to their own image (Recht am eigenen Bild); and
  • taking and using it does not breach the terms of the ticket, the venue, or the event organiser (see 6.4).

6.4 Venue, ticket and organiser terms are your responsibility

Many venues and organisers restrict photography on their premises through house rules or ticket terms, and many prohibit commercial use of photos taken there. Those rules are an agreement between you and the organiser — we are not a party to it. Before you photograph at an event it is your responsibility to check that the organiser permits it, and you must not upload a photo whose creation or use breaches those terms.

6.5 No commercial use

Cards are for your personal, non-commercial use. You may not sell, licence, advertise with, or otherwise commercially exploit a card or the photo behind it. The Service currently provides no means of trading or selling cards, and Crawl Coins cannot be exchanged for cards, money or anything of value (see section 7).

6.6 Moderation and removal

We review uploaded content and may remove any photo or card, with or without prior notice, if we believe it breaches these terms or the law, or if a rights holder objects. We will tell you when we remove your content and why, unless we are legally prevented from doing so. You can delete your own cards at any time.

6.7 Responsibility for your uploads

If a third party brings a claim against us because of a photo you uploaded in breach of 6.3 or 6.4, you are responsible for that breach to the extent you are at fault for it, in accordance with statutory law. Nothing here shifts liability to you where the law does not allow it.

7. Experience points and Crawl Coins

  • Experience points and Crawl Coins are a scoring feature inside the Service. They are not money, not e-money, not a voucher, and have no monetary value.
  • They cannot be paid out, exchanged for money or goods, or transferred to another user, and they are not currently purchasable.
  • They exist only inside your account and expire with it. We may adjust how they are earned as the Service develops.

8. EventCrawler Pro (paid subscription)

Pro is an optional paid subscription for personal accounts. It unlocks hosting invite-only private events and grants a monthly allocation of Crawl Coins. Price and billing period are shown before you subscribe.

  • The subscription renews automatically for the stated period until cancelled. You can cancel at any time with effect from the end of the current billing period, via the subscription management link in the app.
  • Payments are processed by our payment provider; we do not store your card details.
  • Coins granted with a subscription remain subject to section 7 and are not refundable in money.

Right of withdrawal (Widerrufsrecht). As a consumer you have the right to withdraw from the subscription contract within 14 days without giving reasons. Full withdrawal instructions and a model withdrawal form are set out at [PLACEHOLDER — withdrawal policy to be finalised with counsel before payments are enabled]. If you ask us to begin performance during the withdrawal period, you may owe a proportionate amount for the part already provided.

9. Reporting illegal content or a rights infringement

If you believe content in the Service is unlawful or infringes your rights — including your copyright or your right to your own image — you can notify us at [PLACEHOLDER — notice-and-action contact address]. Please include what the content is, where to find it, why you believe it is unlawful, and how to reach you. We will confirm receipt, assess the notice without undue delay, act where the notice is justified, and tell you the outcome. If you are the person shown in a photo and want it taken down, tell us and we will remove it.

10. Our intellectual property

The Service and all underlying software, design, card frames and branding are ours. You may not copy, reverse-engineer, or create derivative works except as permitted by law. Event data is sourced from third-party providers and remains theirs.

11. Availability and disclaimers

The Service is provided as is and is under active development. We do not guarantee it will be uninterrupted or error-free. Event data (times, venues, results) comes from third parties and may be wrong or out of date — do not rely on it alone when travelling to an event. Check-in requires GPS and may not work everywhere.

12. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act, and where we have given a guarantee.

For slight negligence we are liable only where we breach an obligation essential to the proper performance of the contract and on which you may reasonably rely (a Kardinalpflicht), and in that case only for foreseeable damage typical of this kind of contract. All further liability is excluded.

13. Termination

You may delete your account at any time via the Delete account flow on your profile page. We may suspend or terminate accounts that breach these terms. On termination, the data handling described in our privacy policy applies.

14. Changes to these terms

We may update these terms. We will announce material changes in the app and give reasonable notice before they take effect. If you do not accept a change, you may delete your account before it takes effect.

15. Governing law and dispute resolution

These terms are governed by German law. If you are a consumer, the mandatory consumer-protection rules of your country of residence still apply and are not affected by this choice.

16. Contact

Questions about these terms: [PLACEHOLDER — contact address].